Terms & Conditions

1. Our Services

• MeeDoo provides healthcare support services including medicine delivery, nursing services, compounder/medical assistant services, doctor teleconsultation and laboratory services.
• Services are provided based on availability and the requirements shared by the customer.
• Some services may be provided through associated doctors, nurses, medical assistants, pharmacies or laboratories.

2. Customer Information

• You agree to provide accurate and complete information when requesting a service.
• You are responsible for providing correct contact details, address, prescriptions and other information required for the requested service.
• MeeDoo is not responsible for delays or issues caused by incorrect or incomplete information provided by the customer.

3. Healthcare Services

• MeeDoo helps connect customers with relevant healthcare professionals and service providers.
• Medical advice, diagnosis, treatment and prescriptions are provided by qualified healthcare professionals where applicable.
• Customers should follow the instructions provided by their healthcare professional.

4. Service Availability

• All services are subject to availability and service-area coverage.
• Service timings may vary depending on the healthcare professional, pharmacy, laboratory or other service provider.
• MeeDoo may modify, delay or cancel a service when circumstances require it.

5. Payments & Charges

• Applicable service charges, consultation fees, medicine costs or laboratory charges will be communicated as required.
• Customers are responsible for paying the applicable charges for services requested by them.
• Any applicable refund or cancellation will be handled according to the relevant service terms.

6. Third-Party Healthcare Providers

Some services may involve independent healthcare professionals or service providers. Their professional services may be subject to their own terms, availability and professional responsibilities.

7. Cancellation

Service requests or appointments may be cancelled subject to the applicable service provider's availability and cancellation terms.

8. Limitation of Responsibility

MeeDoo facilitates access to healthcare services and coordinates with relevant service providers. MeeDoo does not replace the professional judgment or responsibility of qualified healthcare professionals.

9. Changes to These Terms

MeeDoo may update these Terms & Conditions from time to time. Updated terms will be applicable when published on the website.